Bear Creek Ledger

What Rite Aid thinks of our Fallen Hero’s – “That’s no different than someone’s house burning down”!

This story has been percolating on the Patriot Guard forum for a few days now.

Cpl Chris Mason

KIA November 28, 2006

MySpace Tribute

Rite Aid Corporation policy concerning Fallen Soldier Cpl Christopher E. Mason – “is no different than someone’s house burning down” (January 8, 2008)

Cpl Chris Mason’s mother told Rite Aid’s policy concerning the lost of her son “is no different than someone’s house burning down” by Rite Aid Regional Human Resources Manager, while our oldset son still serving in Iraq. The mother of Cpl Chris Mason (Pictured above placing her hand upon a photo of our son). Cpl Christopher E. Mason, pictured above, killed in an Al Qaeda ambush 28 Nov 2006 while moving into position to support his fellow Paratroopers. Freedom Is Not Free My wife and I stand at our son’s grave site 02-20-2007.

After several months of recovering from the death of our youngest son Chris, his mom returned to her position at Rite Aid, she had been working there as a Cashier for a little over seven years before Chris’s death . Upon receiving her first pay check she noticed Rite Aid had not placed her back at the level of pay she was earning at the time of our son’s death (Rite Aid was docking her pay .10 cents an hour). She spoke with management and they told her it would be fixed by Rite Aid’s Human Resources Department.

Christmas Eve arrived and she chose to work the holiday so others could be home with their children. After she recieved her check for the pay period she discovered she had not been paid for working the holiday (overtime amounting to no more than 15.00 dollars).

Turns out Rite Aid was docking her for leaving her position to recover from the loss of our son, and was told that no “Associate” working for Rite Aid is paid for for working on a holiday after they quit and then get rehired “no matter what the reason.” Apparently Rite Aid wrote off her seven years with the company prior to Chris’s death in The War on Terrorism.

A few days passed and Chris’s mom decided to contact Rite Aid’s Regional Human Resources Manger (he is the one that stated Rite Aid’s policy “No -Cashier- gets hoilday pay no matter what the reason”). She wanted to explain to him why she had to leave her job. She wanted to share with him that she could not get the image of her baby lying in the street, being shot and dying, needing her to help him and her not being there for him, out of her mind. She just wanted to explain, that is all she wanted to do, but she never stood a chance.

He put her on the defense, forcing her to defend her position, it became a game for him. She tells me she is not sure of everything that he said because after the following statement she was so stressed she locked him out, but she cannot get this part out of her head, it wakes her up at night.

After the Human resourcs Manager snickered at her this is what Chris’s mother said to him: Chris’s mom: “Sir you are talking to the mother of a Fallen Soldier; my son was killed in the War on Terrorism”.

Human Resources Manager replied: Rite Aid’s policy is “That’s no different then someone’s house burning down”

Chris’s mom quit her job at Rite Aid (Jan 10 2008) and is once again having a tough time with Chris’ death, and she is not sleeping at night….. the Human resources Manager still has his position within Rite Aid.

The CEO, Mary Sammons, was contacted by phone (Jan 11 2008) and email (Jan 8 2008) concerning Rite Aid’s policy, but she gave no response. Thank you for taking the time to read this message. I ask that you share it with others so they will know the policy of some companies in this country are the same as they were back during the Vietnam war, yes how some people consider the lost of our Warriors in combat “no different than someone’s house burning down” is beyond my understanding. “Strength and Honor” Cpl. Chris Mason’s dad

The Mason’s and Rite Aid have been in contact with each other in the last day (after hundreds of emails from PGR forum members I would guess).

Here is the most recent update from Mr. Mason:

Here are the demands that I have placed on Rite Aid, you may repost if you desire to do so:

1. Regional Human Resources Manager that made the comment about our Fallen Warriors issue written apologies to Chris’s mom, myself (Chris’s dad), Chris (brother still serving in Iraq as a Chaplain), and to all the Fallen warriors and their families. Afterwards he is to be removed from his management position within Rite Aid.

2. Rite Aid makes a major monetary donation, in the name of our Fallen Warriors and their families, to a foundation such as “The Wounded warrior Foundation.”

3. Rite Aid places an apology in a national newspaper apologizing to all the families of Fallen Warriors that have paid for our freedom.

“Strength and Honor” Cpl Chris Mason’ dad – Garland Mason

f you wish to express your displeasure with Rite Aid…their Board of Directors can be contacted via contacttheboard@riteaid.com.

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18 Responses to “What Rite Aid thinks of our Fallen Hero’s – “That’s no different than someone’s house burning down”!”

  • David M says:

    Toni,

    There could be a compelling arguement that Rite Aid has violated provisions within the FMLA http://www.dol.gov/esa/whd/fmla/ epsecially reason 4: to take medical leave when the employee is unable to work because of a serious health condition. Provided the employee discussed her reasons for time off with HR and obtained documentation from her doctor for the absence.

    I don’t know the particulars, but nothing is mentioned about the victim doing this, however I would assume that some discussion occurred between her and managment since she returnned to work, without applying for the position in question.

    Finally, I’d say she is better off away from Rte Aid, because a .10 / hour raise after 7 years employment is pathetic, Rite Aid should be ashamed of their pay rates and advancement policies.

  • Toni says:

    David – all of that is valid. But that isn’t the primary issue here. The Mason’s are angry about the HR Mgr from Rite Aid – his attack and cruel comments to Mrs. Mason. The Mason’s aren’t looking for anything for themselves other than an apology and the firing of the HR Mgr. Any monetary requests go to the Wounded Warrior Foundation.

  • Debbie says:

    That was terrible and insensitive. It says a lot about the family, that they only want an apology and any funds go to the troops. Classy people. I don’t shop Rite-Aide, but if I did I would stop and never set foot in there again.

  • As a Retired Career Soldier and small business owner I would fire the Supervisor of this particular store and make him or her apologize publicly and face to face with the employee that was denied the the privelege to morn her sons death, who by the way is a great American who gave more to this country than most political leaders that led us all there to begin with,
    HONORABLE Military Service should be a prerequisite for public service to include running for the President of the United States.

    Until the Supervisor is fired and a public apology is released for all to see, I will personally post in all my workspaces for all my fellow Soldiers and retirees to read and make thier own decision about shopping elsewhere.
    Mr and MRS Mason thank you for sharing your son Chris with us and God Bless you all.

  • beth says:

    Toni – thanks for bringing this to ppl’s attention. I hadn’t heard it. I’m going to post on it as well. I agree with Debbi – it shows class on their part and takes away any question of their motivation that they want the money to go to warriors.

  • Rite Aid Policy Concerning Fallen War Heros

    Cpl Christopher E. Mason – KIA November 28, 2006
    MySpace tribute to Cpl. Mason.
    After seven years of employment with Rite Aid corporation, this woman was forced to quit her job as opposed to being offered any kind of compassionate leave in…

  • beth says:

    I lost my job this past year and one of the reasons they gave me was that having a son in Iraq I just couldn’t be expected to deal with the pressures at work. I’ve never posted on that. I’m mad about it still. Of course the real reason was that they were doing a corporate take-over and had to get rid of me to do it. But the fact they used my son as an excuse just infuriated me. This story is making me think that maybe I should post about it. Its not like I owe them anything and maybe ppl should know how common this kind of treatment is in the corporate world.

    Just thinking out loud.

  • kmsoap says:

    The Mason family needs to add one more thing to their list of demands.

    Rite Aid needs to develop a comprehensive company leave policy for parents dealing with the loss of a child under ANY circumstances.

    If Mrs. Mason has been seeking grief counseling, there is the possibility that this could be classified as a medical leave. If she has not done so, she may want to consider it for her own wellbeing.

    One would hope that the lack of policy would have allowed the manager in question to act with compassion, but this does not appear to be the case.

  • Kelly says:

    Toni,

    I am willing to offer my HR services to you to help you get this guy fired. I have been in HR for 10 years and I am the daughter of a soldier there now and a sister of a fallen Hero. My Brother in law died for his country 2 years ago and my Dad was just wounded in a bombing yesterday.

  • Forever Greatful says:

    My deepest sympaties go to the Mason family and all families who have lost a loved one, no matter what the reason. Unfortunately, the sacrifice made by your son gives these people the right and freedom to say and do as they please. Too bad they don’t realize that.

    Whether you agree with the War or not, it is our Patriotic duty to support the men and women who are doing their job to defend us. If you can’t or refuse to support our soldiers and their families…GET THE HELL OUT OF THE UNITED STATES!! I see you as nothing more than a worthless traitor. My suggestion, you move to Iraq, ’cause you sure as hell don’t belong here!

    When is this country going to wake up and realize what life is really about? The world envys us because of our freedom and despises us because of our rich, spoiled-brat attitude.

    To all those fighting for freedom and peace, I salute you! To all those who have lost, I commend your sacrifice and to all those that are self-righteous, arrogant, spoiled asses……well, fill your own blank, you know where you can go!

  • oddy says:

    I wrote in reaction to this piece and received a response from Rite Aid that they are conducting a full investigation, will bring disciplinary action against the manager, correct the pay mistakes and make a donation to wounded warriors. It also says that they have directly apologized to the family and that the manager in question has an active duty son in Afganistan which makes it all the more inappropriate.

    Hope the family gets some comfort soon, and my thanks to them for their sacrifices.

  • Charles R Helms says:

    What a cpmplete bunch of jackasses. I would’ve thought a company in this country would have a little compassion, but guess I was wrong. This one doesn’t. Man other’s do and help their employees with counciling and time off. Boy What a joke Rite Aid is.

  • randy says:

    i work for rite aid, their are numerous ways this poor woman could of kept her job, not lost any pay. regardless of length of employement, or the circumstances that disrupt employement, everyone is held to the same standards. she could of applied for a leave of abscence, a medical leave if it was just. ive had associates apply for and recieve leave based on death in the family-its not hard, but if the associate does not start the process, why is it the companies fault? two sides to every story, this article just presents one, and sums up a company, all of its associates-the best ones ive worked with were veterans-as not caring about our fallen heroes?

    anyway it looks as if rite aid is making ammends to a situation that was only about policy and procedures, perhaps not handled properly from the associate and the company, not about lack of compassion for our troops.

  • Lisa says:

    I did shop at Rite-Aid, guess my family won’t anymore!!!!!

  • Kevin says:

    I also work for Rite Aid as a returning college student in a small town. I worked for Harco as well before it was bought out about 12 years ago by RA. I currently work as an assistant manager without the pay or title. I have replaced four other managers as people keep quitting. At my location the company has done an effective and efficient job of alienating the customer by not being able to retain a pharmacist (we are told that it is because of a pharmacist availability shortage which is true, but this affects Rite more than the competitors). Also, I have worked for 4 different managers within the past year and a half. All of our problems are easy to fix, yet no changes are made. Our business has dropped significantly with ever growing customer disgust. It is no surprise to me what the Masons went through, although I hope they get satisfaction.

  • Nichole says:

    Actually, it is not true that they violated anything. If she wanted her pay and holiday pay to remain the same she could have taken a leave of absence. I’ve seen plenty of people take one for reasons far less than that. In fact I could have taken one for a study abroad. The correct paperwork must be filed which takes just a few minutes. If the masons had done things correctly none of this would have been an issue. It may have been the result of her poor manager who didn’t guide her right in the first place…

  • Calisse says:

    The store manager should have had her contact corporate to process a leave of absence. That was poor management, however, it doesn’t give the HRM any right to make light of her sons’ death. I am mortified by this. Corporate RA has the power to restore her pay and position and given the circumstances that her son sacrificed his life for our freedom, they could have done just that.

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